It’s been a fun, busy and productive year for Oz Migration Solutions. We have ended the year on a high, and have provided a snapshot of some of our key business achievements for 2019.
We would also like to take this opportunity to thank everyone – all our corporate clients and visa applicants who supported and assisted our business. We offer our best wishes and happiness to you and your families, as we all look forward to the holiday period and another successful year in 2020.
Training & information sessions
As part of Oz Migration’s revised business strategy in 2019, we commenced our consultation process, and provided face-to-face training and information sessions to our clients. The feedback from the training sessions, proved to be invaluable which involved reviewing our client’s internal mobility policies to ensure they were compliant, should immigration decide to conduct a random on-the-spot audit. If your business would be interested in this free session, please contact our team in the new year.
Our long-awaited website upgrade has been finalised, and we will be launching the site in early 2020. The website has been designed to be “user friendly” and “easy to read”, whilst reinstating our core corporate values and extensive list of migration services.
Oz Migration also launched their official e-Newsletter in 2019 which provided insights into developments with immigration and general discussions towards topics of interest. If you could like to subscribe to our newsletters, please do not hesitate to contact our team at email@example.com
Customer satisfaction surveys
Under our new business model, we also commenced tracking and monitoring feedback from all our clients. Our customer satisfaction surveys which was initiated in 2019, involved obtaining feedback from all visa applicants using our services. We are glad to advise that the program has been a huge success with 91% of respondents scoring our services a 10 out of 10. We are also reviewing the constructive feedback provided by our clients, to assess whether they can be implemented in the new year.
Business growth is always a key driver in any business, however at Oz Migration, we have primarily focused on values & customer service, as word of mouth has proven to be Oz Migration’s main source of referrals. We are pleased to announce that the financials for 2019 have been the highest on record, which is a testament to the team with their level of care and respect given to each application. We look forward to expanding our networks, and further improving our service offerings in 2020.
As Oz Migration continues to grow, we look forward to continue sharing our journey with you. And now to welcome the new year!
Written by Robert Lu.
Robert is the Immigration Manager at Oz Migration Solutions. He has been working in the industry for the last 12 years, passionate about immigration and a believer in “Big Australia”.